Shipping Policy

Thank you for choosing ShopX24 as your trusted supplier of Your Products . We take great pride in ensuring that your order is processed and delivered to you with the utmost care and efficiency. Please take a moment to review our Shipping Policy to understand how we handle the shipping and delivery of your purchases.  

1. Shipping Methods and Carriers:

We offer several shipping methods to accommodate your needs, including standard shipping, express shipping, and international shipping. The available options and associated carriers will be presented during the checkout process.

2. Shipping Times:

The estimated delivery times vary based on the shipping method selected and your location. These estimates are calculated from the time your order is dispatched from our facility. Please note that these are approximate delivery times, and we cannot guarantee specific delivery dates. You will receive a tracking number once your order is shipped, allowing you to monitor its progress.

3. Processing Time:

Shipping policy - Estimated shipping delivery time is 5 to 7 business days.

For COD we are doing the confirmation call and in 24-48 hours we send you tracking id. During peak seasons or special promotions, this processing time may be extended, but we will notify you of any such delays.

4. Shipping Costs:

Shipping costs depend on the shipping method chosen, the destination, and the weight/size of your order. The exact shipping cost will be displayed during the checkout process before you confirm your purchase.

5. Order Tracking:

Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or through the carrier's website.

6. Shipping Address:

Please ensure that the shipping address provided during the checkout process is accurate. ShopX24 will not be held responsible for any undeliverable packages due to incorrect or incomplete addresses.   

7. Delivery Issues:

In the unlikely event of a lost or damaged package, please contact our customer support team as soon as possible. We will do our best to assist you in resolving the issue.

9. Order Modifications and Cancellations:

If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been shipped, it cannot be modified or canceled.

10. Returns and Refunds:

For information on returns and refunds, please refer to our Returns and Refunds Policy.

11. Contact Information:

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact us: shopx24official@gmail.com